Privacy

Hullbot ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, use our services, or otherwise interact with us. It also outlines your rights regarding your personal data and how you can exercise these rights.

By using our website (hullbot.com) and services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of personal information, which may include:

  • Personal Identification Information: Name, email address, phone number, and company information.
  • Technical Information: IP address, browser type, device information, and browsing behavior on our site.
  • Financial Information: Payment details, billing address, and transaction data (for purchases or contracts).
  • Communication Data: Records of your communications with us, including email correspondence and messages.

How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To provide our services, including processing orders, subscriptions, and communications.
  • To improve and personalise our website and services.
  • To comply with legal obligations, including those related to anti-fraud and security.
  • For marketing purposes, with your explicit consent where required, including newsletters and promotional offers.
  • To respond to inquiries, complaints, or customer support requests

Legal Basis for Processing Personal Data 
(for EU and UK Residents)

We process your personal data based on the following legal grounds:

  • Contractual Necessity: When processing is required to fulfill a contract with you.
  • Legitimate Interests: When processing is necessary for our business purposes (e.g., improving services).
  • Consent: Where you have provided explicit consent (e.g., for marketing).
  • Legal Obligations: To comply with laws and regulations.

Data Sharing and Transfers

We may share your personal information with:

  • Service Providers: Third-party vendors who assist in delivering our services, including cloud storage, payment processors, and email marketing providers.
  • Legal and Regulatory Authorities: If required by law or to protect our legal rights.
  • Business Partners: With your consent, we may share your data with partners for co-branded services or joint marketing.
  • International Transfers: If we transfer personal data outside your country of residence, we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses or equivalent mechanisms, to protect your data.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once data is no longer needed, it will be securely deleted or anonymised.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request correction of inaccurate or incomplete personal data.
  • Deletion: You can request that we delete your personal data under certain conditions.
  • Objection: You can object to our processing of your personal data for specific purposes, such as direct marketing.
  • Restriction: You can request the restriction of processing where you contest the accuracy of the data or object to its use.
  • Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at [email protected]. We will respond to requests within the timeframes required by applicable law.

California Privacy Rights (for US Residents)

Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including:

  • The right to know what personal data is being collected about them.
  • The right to request deletion of their personal data.
  • The right to opt out of the sale of personal data (if applicable).

We do not sell personal information to third parties. For further details, please contact us at [email protected]

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or via email.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hullbot
Sydney Superyacht Marina
2 Maritime Court
Rozelle, NSW 2039 Australia

Email: [email protected]

Last modified: Wednesday, October 30th, 2024